How to Reduce the Shoplifting Risk in Your Business

  • Make sure the lighting in your store does not have dark spots where customers are hard to observe
  • Standalone display stands that are in isolated corners of your store are easy pickings for the adept shoplifter
  • Any merchandise that is too close to the door should be moved
  • Make aisles wider to avoid congestion which can make palming items allot harder
  • Display signs in prominent positions throughout the store advising customers that all bags are subject to search on discretion of the management.
  • A good company policy is to transfer the customer’s goods from the trolley they bring to the counter into another one that they take to their car. This avoids items being hidden under personal items such as jackets.
  • Run your own test and look at the store in a new light – how easy would it be for you to shoplift items.
  • Train all staff on security procedures
  • Never leave a department unattended especially in the busier periods of the day such as lunchtime.
  • The use of mirrors to provide security for blind spot corners is also a good measure.
  • A time-lapse camera can be used to monitor the comings and goings of customers.
  • Install the electronic tagging system that sounds an alarm if the merchandise is taken outside the store without being paid for.
  • Expensive items can be locked in cabinets or chained so that the potential buyer must ask for help from the sales person.
  • Clearly state company policy throughout the store on shoplifting e.g. it is our policy to prosecute all Shoplifters.

Comments are closed.